Returns & Exchanges
At Marfa Istanbul, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn item with original tags attached within 14 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Place the items in their original packaging, ensuring all Marfa Istanbul tags and labels are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing